Frequently Asked Questions
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Simply head to the booking page and select either a weekday or a weekend option. From there, choose your date, pay a 50% deposit fee, and your all set!
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Yes, absolutely! Please reach out to events@thefigroom.com to schedule a date for a self tour. We’ll provide the code to access the space. You can always view a virtual tour right on our site.
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Yes, you must include set up and breakdown time in your event window. For example, if you booked 6 hours, 2 of those hours might be dedicated to setup/breakdown, with 4 hours for the event.
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90+ days before the event: Full refund of deposit.
89–61 days before the event: 50% of Rental Fee is charged.
60 days or less: 100% of Rental Fee is charged.
All cancellations must be in writing and sent to events@thefigroom.com
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We wish we could allow early set up, however, our cleaning crews are typically in the venues between events to break down, clean and get the space prepped for the next event. If the event space is empty prior to your event, you can pay for additional hours for set up during the booking process.
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Event insurance is required with liquor liability if you are planning on serving any type of alcohol (liquor, beer, wine, champagne, etc.) yourself at your event for a couple of reasons. It is important to us that your guests are conscious and responsible with their alcohol intake. Above all, we want you to be safe while still having a great time. We have suggested event insurance companies listed on our rental agreement that you are welcome to use. Event insurance is usually around $120, depending on the number of guests that will attend your event.
You can go to www.eventsured.com -
If you are hiring a licensed bartender/ bartending service to serve the alcohol at your event, you do not need to purchase the event insurance. But, you must hire a licensed bartender/ bartending service that has liquor liability insurance to do so. Most professional bartending vendors are licensed, however, you will still need to purchase the event insurance if your hired bartender/ bartending service is not licensed and/or does not have liquor liability insurance.
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Nope!
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Yes, you can definitely bring your own food, however, we do not have a fully equipped kitchen. Cook at home and bring it with you! We have a large fridge and two big ovens to keep things cool and hot as needed.
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Yes! You can bring in whatever catering you would like!
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We have a small parking lot located next to our venue that can fit around 5-7 cars comfortably. Other than that, the street parking is free, and there are two large public parking lots within two blocks of The venues that are also free. We have a parking map on our website for you to check out!
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We do not offer event planning or coordination, however we do partner with In Good Company events. However, you are welcome to work with whoever you wish for planning. We do offer table set up assistance for an additional fee.
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Unfortunately, right now we are not allowing your furry friends in the building (Unless they are service animals, then of course they are allowed in!).
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Once you book, you’ll receive a unique code, typically the last four digits of your phone number to access the space.
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Yes, you can contact us directly at 904-901-9193
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Yes!
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Yes, we have a small speaker in the bar area, however, we recommend brining your own if you want music in the entire space.
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Unfortunately no. We will charge an extra cleaning fee for any damage caused by confetti or powder in the venue.
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3 Long Rectangle tables: 32”x 99”
2 large Round tables: 60”
6 × 36” round tables
5 × 30” round tables
2 × 24 “ round cocktail tables